Refund policy
Return and Refund Policy
Overview of Our Return Policy:
- Return Period: Returns are accepted within 14 days of receiving the product.
- Free Return Shipping: We cover the cost of return shipping, as long as our return policies are met.
- No Restocking Fee: There are no additional charges for restocking items.
- Exclusions: Final sale items are not eligible for returns or refunds.
How to Initiate a Return:
If you need to return an item, follow these steps:
- Contact us at [your email address] or [your phone number] with your order number and reason for the return.
- We will provide you with a prepaid return label and instructions for shipping the product back to us.
- Once we receive and inspect the item, we will process your refund or exchange within [X] business days.
Return Conditions:
- Items must be unused, in their original condition, and include all original packaging.
- Custom or made-to-order items are not eligible for return.