Terms of service

All sales are final! No returns, no refunds, no exchanges. ElOlam provides custom fabrication service, we charge for TIME to make custom item rather then for an end product.

As custom job is specific for a client jobs it can not be returned not time spent can not be reverted. If project needs alternations modifications or to be redone from scratch extra charges will incur.

Payment Due Date is on receipt of invoice. All jobs need to be 100% paid in advance. If invoice is past due 15 days, ElOlam will charge 10% financing and late penalties compound monthly. Unpaid balances will be reported to credit scoring agencies, invoices will be sent to collection agencies. All collection related charges will be billed to client.

Due Dates – if specific delivery time needed client need to inform ElOlam in advance. If quote provided indicates time needed to produce project ex 14 days, then time start at time invoice is paid. All quotes estimates are valid for 1 week!. If job quoted outside 1 week interval then due date may need to be re evaluated to verify current production availability.

Credit Card Refunds – as of 2023 our merchant providers do not refund transaction fees on credit card transactions. In an event that refund is needed we will subtract 3% (actual credit card transaction fee) from refund amount. For example if credit card sale is $100 and client ask to refund transaction, refunded amount will be $97.

NET Terms and Credits – ElOlam does not extent financing terms, no exceptions, all jobs need to be paid upon invoice receipt.